How to report a problem item in MAP Growth

Document created by Community User on Jul 29, 2016Last modified by Community User on Jun 6, 2017
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If you experience issues with a test item, you can report this to NWEA by submitting a problem item report.


To submit a problem item report during testing:

  1. While the item is on the student's screen use the interrupt command to interrupt the test.
  2. Enter the Proctor Pin, found in the upper-right corner of the proctor's Test Students screen.
  3. Describe the issue in the text box provided. Information about the item and the student's computer will be included in the report automatically.
  4. Select Report Problem Item.
  5. Select Resume Test to continue testing. The student will get a new test item.

To submit a problem item report after testing:

If you are unable to report the item during testing, you can submit a problem item report form here. If you do not have all of the information the form asks for, provide as much detail as you can.

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