The proctor attempts to confirm a student test (through the admin console or proctor interrupt) and receives the message "Test restricted by frequency."
Your organization has the ability to restrict the number of times that a student may retest. If this restriction is enabled and a student has already completed the test once that term, this message will display next to the student name when the proctor tries to confirm the student.
Exclude the previous test from reports:
Users with the Data Administrator role can exclude the previous test from reports to allow the student to test again. This is the preferred option as it does not change district-level settings and only affects the single student. See Overriding a Test Restriction in the MAP Help Center.
Configure frequency restriction to unlimited:
Users with the System Administrator or District Assessment Coordinator role can change the existing test restriction from Once Per Term
. Please keep in mind this will change this setting for the entire district and all students will be able to retest. If only one student needs to retest, it is better to exclude the individual test event. For steps to change test restrictions for a district, see Set Test Restrictions
in the MAP Help Center.