How to reset or retrieve username and password

Document created by Community User on Jul 29, 2016Last modified by Community User on Aug 29, 2017
Version 8Show Document
  • View in full screen mode
Introduction
How to retrieve your username and reset your password for the MAP Administration and Reporting Center (MARC).

Steps

Reset your password

  1. On the MARC login page, select Forgot Username or Password?
  2. Enter the email address associated with your account.
  3. Check your email. A link to reset your password will be sent to your email address.

The password reset link is valid for 24 hours. If the link has expired, reset your password again.

 
If you do not receive a password reset email:

  1. Check your spam, junk, or clutter folder.
  2. Verify that you entered the email address associated with your account.
    • For example, if your district has recently changed email addresses from a .us address to a .edu address, your administrator may not have updated the email addresses in the MAP Suite. Try entering the older email address.
  3. Try to reset your password again.
  4. Contact your System Administrator, who can verify the email address on your account and reset your password manually.

Article Number
000001630

Attachments

    Outcomes