A student cannot log in to MAP Skills.
The student may not be logging in at the correct URL, or is not using the correct login credentials.
To resolve this issue, try the troubleshooting steps below. If the first step does not resolve the issue, continue with the next step.
- Verify the student is using the correct web address: https://student.mapnwea.org.
- Verify the student's username in MAP Skills under Manage Passwords. See Preparing Students in the MAP Help Center for instructions.
- Reset the student's password. See Preparing Students in the MAP Help Center for instructions.
- Edit the student's username, save the changes, and then reset the password. The change to the username can be minor.