Client-Server MAP: How to install Crystal Reports Viewer to view ordered reports

Document created by Community User on Nov 2, 2016Last modified by Community User on Jun 6, 2017
Version 5Show Document
  • View in full screen mode
Introduction
Crystal Reports Viewer is required to view Client-Server MAP reports generated from the Order Reports link. Crystal Reports Viewer requires Windows.

Steps
To install Crystal Reports Viewer:
  1. Log on to the Reports site.
  2. Right-click the Crystal Reports Viewer link in the left navigation pane and choose Save Target As... (may also be called Save Link As…).
  3. Save the file in a convenient location, such as your desktop.
  4. Locate the file CRWRT.zip after it has downloaded.
  5. Open the file CRWRT.zip. If a program such as WinZip opens, see Zip file is unreadable; cannot open zip file.
  6. Near the top of the window, click Extract all files:
    User-added image
  7. You will be prompted to select a destination. The default destination is typically the same directory from which the file is is being unzipped. Click Extract.
  8. Open the folder CRWRT.
  9. Locate and open the file setup.exe:
    User-added image
  10. The installer program will open. Click through the installer, choosing all the default settings.
  11. Once the installer is complete, you may get a window saying This program might not have installed correctly.
  12. Click This program installed correctly:
    User-added image
  13. The installation is now complete. You can now open your ordered reports. See How to open reports with Crystal Reports Viewer.

See also:

Article Number
2884

Attachments

    Outcomes