Cannot confirm student

Document created by Community User on Apr 13, 2017Last modified by Community User on Jun 6, 2017
Version 2Show Document
  • View in full screen mode
Symptom
A student cannot be confirmed to start a test, either due to issues on the student computer or the proctor console.

Explanation
If you are having issues confirming students to start a test, please check the list of symptoms below and reference the corresponding article for resolution steps. 

For additional proctor tips and troubleshooting, see the following resources in the MAP Help Center:

Solution

Student computer symptoms:

 
Proctor console symptoms:

 
See also
:


Article Number
2449

Attachments

    Outcomes