Students with completed tests are showing in the Test History Search

Document created by Community User on May 22, 2017Last modified by Community User on Sep 22, 2017
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Symptom
When looking at Test History Search results in Manage Test Sessions, the report shows that a student still needs to complete a test even though they already have a score on reports.

Explanation
If test restrictions are not enabled, it is possible for a student to have both a completed and suspended test at the same time. Since the Test History Search will display suspended tests regardless of whether a student has already completed the test, it can appear that a student still needs to complete the test.

Solution
To search only for students who have not yet completed the test:
  1. Uncheck the box to include suspended tests and run the Test History Search again. 
  2. If the student still appears in the search results, then the student may be duplicated.
    1. Try searching Manage Students for duplicate profiles.
    2. If the student is duplicated, see Merging a duplicate student.
  3. Confirm the version of the test that the student took. For example, Growth: Language 2-12 versus Growth: Language 2-12 (Accessible) will return different results.
 
See also
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Article Number
000003379

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