Instructional resource previews do not appear, or student is taken to rating page or end of mission

Document created by Community User on Jul 17, 2017
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Symptom
When you click a link to preview a resource, nothing happens and it appears the resource was skipped, or when a student opens a resource, they are taken directly to the rating page and do not see the mission.

Explanation
The resource appears in a pop-up window, and your browser has blocked it.

Solution
Configure your web browser to allow pop-up windows while using MAP Skills. See below for instructions for modifying pop-up blocker settings in various web browsers:
  • Google Chrome.
  • Mozilla Firefox.
  • Safari (OS X):
    1. Open the Safari menu and select Preferences.
    2. Go to the Security tab.
    3. Deselect the Block pop-up windows checkbox.
  • Safari (iOS):
    1. Open the Settings app.
    2. Select Safari.
    3. Change the Block Pop-ups switch to off.

In addition, make sure you have whitelisted the instructional resource providers. See Do I need to whitelist instructional resources?

After you have disabled the popup blocker, you will need to reassign the resource so that the student can access it again. 

Article Number
000003132

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