Password link is no longer valid

Document created by Community User on Jul 10, 2017Last modified by Community User on Sep 20, 2017
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Symptom
Password link in a new user or password reset email has expired and is no longer valid

Explanation
The password link in the password reset email expires after 24 hours. The password link in the new user email expires after 48 hours.

Solution
If the password link has expired, you will need to reset the password to receive a new email and password link. See How to reset or retrieve username and password.

Article Number
000003413

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