Password or account set up link is no longer valid

Document created by Community User on Jul 10, 2017Last modified by Community User on Sep 27, 2017
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Symptom
The password link in a new user or password reset email has expired and is no longer valid.

Explanation
The password link in the password reset email expires after 24 hours. The password link in the new user email expires after 48 hours.

Solution
You can reset your password to receive an email containing a new password link. See How to reset or retrieve username and password.

Article Number
000003413

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