Login attempt has failed too many times

Document created by Community User on Feb 5, 2018Last modified by Community User on Nov 2, 2018
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Symptom
After multiple attempts to log in to MAP Suite, you receive an error stating, "Login attempt has failed too many times. Please contact your Data Administrator for assistance."

Explanation
A message that the login attempt has failed too many times indicates that the login credentials have been entered incorrectly six or more times. When this occurs, you will be locked out of the system until the issue is resolved.

Solution
To resolve the issue, submit a password reset request using the Forgot Username or Password? link at the bottom of the login page.

If you do not receive the password reset email or you do not have an email address associated with your account, contact your System Administrator, Data Administrator, or District Assessment Coordinator, who can correct username errors if found and manually reset your password to unlock your account.

See also:

Article Number
3534

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