Poor audio during MAP Reading Fluency assessment

Document created by Community User on May 18, 2018
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Symptom
When taking a MAP Reading Fluency assessment, the student reports poor, garbled, or inaudible audio.

Explanation
This can occur if the student is not using a supported browser, or there are problems with the student's web browser.

Solution
To resolve this issue, try the following steps. If one step does not resolve the issue, continue to the next step:
  1. Verify that the student is using a supported browser. See MAP Reading Fluency browser requirements.
  2. Clear the cache on the web browser. See How to clear various web browsers' caches.
  3. Move the student to another computer.

If the issue persists, please contact NWEA Partner Support.

Article Number
000003620

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