Missing or invalid test is "Complete" and has RIT score in View/Update Test Events

Document created by Community User on Sep 25, 2018Last modified by Community User on Nov 12, 2018
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Symptom
A student’s test is missing from reports, but the test appears in Manage Students > View/Update Test Events as “Completed”.

Explanation
The View/Update Test Events page lists invalid tests as Complete, including tests invalid due to a high level of rapid guessing. Currently, this page only shows statuses of Complete or Terminated and does not indicate whether a test’s score Is invalid.

Solution
The test may be invalid. To check for an invalid test:
  1. In Manage Students > View/Update Test Events, look for a checkmark in the column Included in Reports? If the checkmark is missing, this test has been manually excluded from reports by a Data Administrator at your organization. To re-include the test, select the test and click Include in Reports. Changes take overnight to take effect on reports.
  2. Look for the student in one of the following reports:
  3. If the student is listed in grey with an invalidation code, the student’s test is invalid and the student will need to retest. The invalidation code explains the reason the test is invalid.
If you are still unable to find the student’s test, please contact NWEA Partner Support.

See also:

Article Number
3677

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