Inactive teacher missing from MAP Growth reports

Document created by Community User on Sep 18, 2018Last modified by Community User on Sep 18, 2018
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Inactive instructor is missing from MAP Growth reports, even for terms when the account was active.

When you deactivate a teacher, that teacher no longer appears in menus when you generate reports by class. This is normal.

To access the data, you can either reactivate the user's account, or run a different report.

To generate a different report:

The student's results are still included in reports. You can try accessing the student data with any of the following reports or methods:
The student testing data is also automatically included in any summary reports.

To reactivate the teacher's account:

If you need to run class reports for the teacher, you can reactivate the profile, updating it to remove the user's email address, and manually resetting the password.

To find and reactivate an inactive user:
  1. Log into the MAP Administration and Reporting Center (MARC) at
  2. In the left navigation pane, select Manage Users.
  3. In the upper right corner of the page, check Include Inactive Users.
  4. Search for the user profile in question.
  5. Select the user and choose Activate Profile. A confirmation box will appear.
  6. Click OK.
  7. Optionally, edit the user profile to remove the email address and reset the password manually. This prevents the teacher from re-accessing the account.
  8. Reports will update overnight.
See also:

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