Unable to assign text-to-speech

Document created by Community User on Nov 12, 2018Last modified by Community User on Jun 4, 2019
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Symptom
When you try to assign text-to-speech to a student, the options are greyed out.

Explanation
You must assign an eligible test before assigning text-to-speech.

Solution
To resolve this issue:
  1. Cancel the accommodations assignment window.
  2. Check the student’s assigned test:
    • No test assigned: Select the student and click Assign Test to assign the test. Then try assigning the accommodation again.
    • K-2 test assigned: This test has built-in audio for all students, and is not compatible with text-to-speech. There is no need to assign text-to-speech for this student.
    • Spanish test assigned: These tests are not compatible with text-to-speech at this time.
  3. If you’ve verified that the student is assigned a compatible test, and the text-to-speech options are still greyed out, please contact NWEA Partner Support.

If the Assign button is cut off or not visible:
  1. Maximize the browser window if not already maximized.
  2. Zoom out in the browser window with the keyboard shortcut Ctrl + minus (Cmd + minus if using a Mac).

See also:

Article Number
3705

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