Missing test from Student Profile Report

Document created by Community User on Feb 11, 2019•Last modified by Community User on Feb 12, 2019

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Symptom

A valid growth test is missing from the Student Profile Report but appears in all other reports.

Explanation

This can occur if your browser cannot access information about the test event.

Solution

To resolve this issue, try these troubleshooting steps. If the first step does not resolve the issue, continue with the next step.

Clear the temporary Internet files in your browser. See How to clear various web browsers' caches.
Try another browser.
Try another computer.

If none of these steps solve the problem, please contact Partner Support.

Article Number

3741

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