How to reconcile program errors

Document created by Community User on Mar 29, 2019Last modified by Community User on Mar 29, 2019
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Symptom
When you import a roster, you may get reconcilable errors about programs.

Explanation
This error has several root causes:
  • Program name is misspelled.
  • Program has not been added to the MAP Growth system.
  • Program is inactive for the term.
  • Program is different in MAP Growth than it is in your student information system.

The most common causes of this error are program misspellings or mismatches between MAP Growth and the system you used to create your roster (typically a student information system).

Solution

To check whether the program name is misspelled or mismatched:

  1. Choose the option Replace incoming Program Name with the following selection.
  2. Choose the correct program name from the drop down menu, as pictured below:
    Screenshot of a Program error. The error reads: Program Name not found or inactive for the selected term. The program name is 504. There are 3 reconciliation options: Do not reconcile at this time, Replace incoming program name with the following selection, and Import students without creating any associations to this program name. The 2nd option, Replace incoming program name with the following selection, is selected. Below is a drop down menu where the correct program name, Section 504, is selected.

If you do not find the correct program name in the drop down menu, you will need to verify the programs in your MAP Growth preferences. These steps require System Administrator or District Assessment Coordinator access. Continue with the steps below.

 
If the program is missing:

  1. Select Return to Import Summary.
  2. Select Save and Close.
  3. Choose Modify Preferences in the left navigation menu.
  4. Select Modify District and scroll to the Programs section.
  5. If the program does not yet exist, select Add Program to create a new program.
  6. Otherwise, select the program and click View/Update Terms.
  7. Verify that the Active box is checked for all of the terms you need.
  8. Click Submit to save your changes.
  9. Select Import Profiles in the left navigation menu, then Go to Import Summary.
  10. Select Reconcile Errors, then Revalidate Group Errors. You can then continue the error reconciliation process.

Article Number
3764

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