"Start Test Over" option missing when resuming suspended tests

Document created by Community User on Aug 20, 2019
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Symptom
When resuming a suspended test, you do not see the option "Start Test Over".

Explanation
This will occur if your district has Once Per Term selected in their testing frequency restrictions. See How to add or remove available tests on how to adjust testing frequency restrictions.

Solution
To terminate a suspended test, see How to terminate a suspended test. To test the student again within the same session, see How to test a student again in same session.

See also:

Article Number
3811

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