Danielle Kerns

Tip: Contacting NWEA Support

Discussion created by Danielle Kerns on Dec 7, 2018

With winter testing beginning for many districts, you may have some questions along the way and are in need of support services. Our Partner Support team is ready to help with whatever your needs are and provide a variety of methods to reach us.  


Chat support is great for those quick questions and providing links to online resources. Our phone agents are ready to take your calls and are available from 4am to 5pm Pacific Time. If your question isn't urgent, you can submit a support case request and expect an answer within 24 hours.  


See NWEA contact information on how to reach out. You can also connect with your account manager with this online form