FAQ: Using the NWEA Mac Secure Testing Browser on Mac OS 10.14 devices

Document created by Community User on Aug 22, 2019Last modified by Community User on Sep 16, 2019
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Introduction
Districts that employ secure testing when administering MAP Growth are required to use the NWEA Mac Secure Testing Browser version 4.0.0.3 or higher. When initially launching the Secure Testing Browser on devices running Mac OS 10.14 or higher, a special step is required. Organizations can upgrade to version 4.0.0.4 of the NWEA Mac Secure Testing Browser and use device management tool Jamf to prevent this extra step from occurring. Alternatively, they can continue to use version 4.0.0.3 of the Mac Secure Testing Browser and prepare ahead of student testing for the special step – please see below for details. This step is not required on devices running Mac OS 10.13 or 10.12.

Information

What should I know about launching NWEA Mac Secure Testing Browser (4.0.0.3) on Mac OS 10.14?

When you initially launch the NWEA Secure Testing Browser (4.0.0.3) on Mac OS 10.14, students will receive a prompt asking for permission to allow the browser to control other applications:

Mac STB error
 
Students must select “OK” in order for the browser to function.
If they select Don’t Allow, the Secure Testing Browser closes and can only be relaunched with local administrative access from the school or district IT department. Scroll down for information on how to restore the browser if this occurs.

 
How can we best prepare for this special step?

If you use Mac OS 10.13 or 10.12, you do not need to prepare for this step, as it only occurs on devices running Mac OS 10.14 or higher.

If you test on devices running Mac OS 10.14 or higher and you use the device management tool Jamf, NWEA recommends that you update to the NWEA Mac Secure Test Browser version 4.0.0.4 and contact NWEA Partner Support for instructions on how to configure Jamf to eliminate the pop-up message received by students.

If you test on devices running Mac OS 10.14 or higher and you do not use the device management tool Jamf, the tech coordinator or proctors should launch the NWEA Mac Secure Testing Browser version 4.0.0.3 or higher on each Mac OS 10.14 or higher device ahead of student testing and answer OK to the prompt. If this is not possible, students should be instructed before testing to answer OK to the prompt when they launch the NWEA Mac Secure Testing Browser.

 
Are we required to upgrade from the Mac Secure Testing Browser version 4.0.0.3 to version 4.0.0.4?

No. You can use either version 4.0.0.3 or version 4.0.0.4. However, you may wish to upgrade to the Mac Secure Testing Browser version 4.0.0.4 if you use application management tool Jamf. This is because with Mac Secure Testing Browser version 4.0.0.4, Jamf can be configured to prevent the pop-up message from occurring.

 
Is this special step required every time the Secure Testing Browser is launched?

No, it is only required the first time the NWEA Mac Secure Testing Browser (4.0.0.3) is launched on a device running Mac OS 10.14.

 
What if we use the Secure Testing Browser, but we don’t use Mac OS 10.14?

This step is not required if you are using Mac OS 10.13 or 10.12.

 
What if “Don’t Allow” is selected, resulting in the browser closing? How can we relaunch the browser?

If a student or the user inadvertently clicks Don’t Allow, a tech coordinator from the school or district IT department will need to locally change the Privacy Settings in the System Preferences for the device.
Using an Administrator profile:
  1. Open System Preferences.
  2. Go to Security & Privacy.
  3. Click the Privacy tab.
  4. Enter the computer Administrator user name and password and click Unlock.
  5. Click Automation.
  6. Under NWEA Secure Testing Browser, check the box System Events.
    system preferences

 
What if I have more questions?

If you have additional questions, please contact NWEA Partner Support.

Article Number
3813

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